PRIVACY POLICY

Effective Date: September 1, 2024

1. Introduction

Welcome to Videotape ("Company," "we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services to provide selfie-style video feedback for market research purposes. By using our services, you agree to the terms outlined in this policy.

2. Information We Collect

We collect personal information directly from you when you use our services, including but not limited to:

  • Video Feedback: Selfie-style videos that you record and submit through our platform.

  • Personal Identification Information: Your name, email address, and any other information you provide to us during the registration or submission process.

  • Technical Data: Information automatically collected from your device, including IP address, browser type, operating system, and usage data.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To analyze and process the video feedback for market research purposes.

  • To communicate with you about your feedback submissions or related services.

  • To improve our services and develop new features.

  • To comply with legal obligations and enforce our terms and conditions.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

  • Market Research Clients: Anonymized and aggregated feedback may be shared with our clients for the purpose of providing market research insights.

  • Service Providers: Third-party vendors who help us operate our business, such as cloud storage providers, data analysis tools, and customer support services.

  • Legal Obligations: Authorities, if required by law, court order, or other legal processes.

5. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet-based service can be 100% secure, and we cannot guarantee absolute security.

6. Retention of Information

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: The right to request access to the information we hold about you.

  • Correction: The right to request that we correct any inaccuracies in your personal information.

  • Deletion: The right to request that we delete your personal information, subject to certain legal exceptions.

  • Opt-out: The right to opt out of receiving marketing communications from us.

To exercise any of these rights, please contact us using the information provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@videotape.ai