Privacy Policy
Last Updated: September 29, 2026
Videotape Privacy Policy
Videotape Inc.
Last Updated: September 29, 2026
This Privacy Policy (“Policy”) describes how Videotape Inc. and our subsidiaries and affiliates (collectively, “Videotape,” “we,” “us,” or “our”) handle the information we may collect from or about you, and our practices for collecting, using, maintaining and disclosing that information.
This Policy applies to information we collect when you visit our websites, applications, and other digital properties that link to this Policy (collectively, the “Website”), provide video and other survey responses as a respondent in our research studies, view our research reports as a customer, create and use a registered user Videotape account, participate in events and activities that Videotape may host, receive our service emails and marketing communications, and engage with Videotape’s accounts on social networks (collectively with the Website, the “Services”).
Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not use our Website or our Services. By accessing or using our Website or our Services, you agree to this Policy. This Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website or our Services after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.
SUMMARY
Videotape provides qualitative and quantitative market research services and analysis to customers. When you use our Services, you are participating in market research efforts, either (a) as a respondent providing your answers to research survey questions, and/or (b) as a customer viewing the results of a research study.
As described in more detail below, we seek to provide customers with as little personal information as possible about our respondents while still serving the needs of customers. The only types of personal information about respondents that we provide to our customers are (a) your video and audio likeness within the videos you record, (b) the city and state in which you live, (c) the demographic and consumer attributes you’ve voluntarily provided about yourself, (d) any information that you may share with us in the surveys you access through the Services, and (e) inferences drawn from that information.
CHILDREN UNDER THE AGE OF 16
We do not knowingly collect information from children under 16 years of age. No one under age 16 may provide any information on the Website or through our Services. If we discover that we have inadvertently collected personal information from a child under 16, we will delete such information promptly and take steps to restrict further access to our Services by that individual. If you believe we have any information from or about a child under 16, please contact us at privacy@videotape.ai, or at Videotape Inc., 7400 SW 50th Ter Ste 205, Miami, FL 33155.
Respondents aged 16 and 17 are minors under the law of most U.S. states. Where applicable law requires consent for a minor’s participation, or for the use of a minor’s name, image or likeness, that consent must be obtained as that law requires, and Videotape requires its sample and panel providers to comply with those requirements as a condition of supplying respondents. If we become aware that a minor has participated without the consent applicable law requires, we will delete the response and the associated personal information.
PERSONAL INFORMATION WE COLLECT
Information you give us. Personal information that you may provide through the Services or otherwise includes:
Images, videos, and other content that you upload or submit to us through the Services, such as by participating on a panel, answering survey questions, sharing the contents of your screen, or uploading content, including pictures, video, captions and other text, audio, and metadata associated with those files;
Survey responses and other opinions and/or feedback you provide as a research respondent, including demographic information such as your age, gender, zip code and household income;
Sensitive personal information, which we collect and process as described in this Policy and protect with additional safeguards, including:
Demographic information you provide with any survey responses that reveals your racial or ethnic origin;
Contact information, such as your first name, last name and email address (but only if you provide it to us);
Communications, such as information you provide when you contact us with questions, feedback, or otherwise correspond with us online;
Marketing information, such as your preferences for receiving marketing communications and details about how you engage with them;
Details of transactions you carry out through our Website or in connection with our Services and of the fulfillment of any purchase orders you may make (and for which you may be required to provide financial information);
Other information that you choose to provide but is not specifically listed here, which we will use as described in this Policy or as otherwise disclosed at the time of collection.
Information from third-party sources. We may combine personal information we receive from you with the personal information we obtain from other sources, such as:
Third-party platforms. If you choose to connect the Services to a third-party platform, such as when you register or log in to your Videotape account using a Google or Microsoft email account, we will collect your name and email address from the platform. We do not retain profile photos or other profile data from the platform. We will treat any information that you or the platform may provide to us in accordance with this Policy. When you visit or interact with our pages on one of those platforms, the platform provider’s privacy policy will apply to your interactions and their collection, use, and processing of your personal information.
Customers, such as contact details for the customer personnel they authorize to use our Services.
Sample and panel providers that refer you to our studies, including information about your age and eligibility.
Data collected automatically. We, our service providers, and our advertising and analytics partners may automatically log the following information about you, your computer or mobile device, and your activity over time on the Services and other online services:
Device data, such as your computer or mobile device operating system type and version number, manufacturer and model, browser type, screen resolution, IP address, unique identifiers, and general location information such as city or town. (We and our service providers collect this data, including for security, fraud prevention and platform integrity.)
Usage data (including data provided by Framer Analytics: https://www.framer.com/academy/lessons/analytics), such as pages or screens you viewed on our Website, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen or with our email communications, access times, and duration of access.
Cookies (including by Google Analytics: https://marketingplatform.google.com/about/analytics/), which are text files stored on a visitor’s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently and remembering your preferences, enabling functionality, helping us understand user activity and patterns, facilitating online advertising and measuring the effectiveness of our ads.
JavaScript libraries, which are snippets of code within webpages that execute when certain actions take place.
Web beacons, also known as pixel tags or clear GIFs (including the LinkedIn Insight Tag: https://business.linkedin.com/advertise/ads/insight-tag), which are typically used to demonstrate that a webpage or email was accessed or opened, or that certain content within it was viewed or clicked, typically to compile statistics about usage of websites and the success of marketing campaigns.
HOW WE MANAGE VIDEO RESPONSES
Videotape surveys typically require that respondents give an on-camera answer to one or more survey questions as a condition of completing the survey. While these “selfie” video answers are being recorded, Videotape uses automated technology to confirm that respondents’ faces are visible on the screen (similar to a camera’s viewfinder detecting if someone is in frame), and that their microphones are recording sound.
However, Videotape does not:
use facial recognition technology;
extract facial geometry or measurements;
create biometric templates; or
verify identity through facial features.
Videotape discloses respondents’ personal information, including video responses, only to the research customer that commissioned the survey you took part in, as you direct by taking part. We do not sell it, and we do not disclose it to anyone else except as described in this Policy (for example, to our service providers, in marketing materials as described under “Marketing,” or where the law requires).
Videotape does not collect, store, or process biometric identifiers or biometric information as defined under Illinois BIPA, Texas CUBI, or similar laws. Our face visibility checks are purely technical validations that do not extract or analyze facial features.
HOW WE USE YOUR INFORMATION
We use information that we collect about you and that you provide to us for the following purposes (or as otherwise described to you in this Policy or at the time of collection):
Service delivery. We use your information to:
provide, operate, maintain, and improve the Services;
communicate with you regarding the Services, including by sending you Services announcements, technical notices, updates, security alerts, and support and administrative messages;
analyze and share your survey responses, videos and feedback with our customers, which information may be used by such parties for research, analysis, marketing and related commercial purposes;
understand your opinions, needs and interests, and personalize your experience with the Services;
provide support for the Services and respond to your requests, questions and feedback;
process your Services purchase orders (though we do not directly process any payment information, which is processed directly by a third-party payment processor);
provide you with research reports as part of your Services purchase orders;
fulfill any other purpose we may describe when information is provided; and
fulfill any other purpose with consent.
Research and development. We may use your personal information for research and development purposes, including to analyze and improve the Services and our business and develop other products and services. We do not use research data from customer-commissioned studies to train AI models without that customer’s written permission. As part of these activities, we may create aggregated, de-identified or other anonymous data from the personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the Services.
Marketing. Videotape and our customers may include your information, including your video responses to our surveys, in marketing materials, subject to any restrictions in the agreement between Videotape and the customer that commissioned the study. If you are under 18, your video responses will not be used for marketing or promotional purposes. If you request information from us, use the Services or participate in our surveys, promotions, or events, we may send you Videotape-related marketing communications as permitted by law but will provide you with the ability to opt out.
Compliance and protection. We may use your personal information to:
protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims);
audit our internal processes for compliance with legal and contractual requirements and internal policies;
enforce our Terms & Conditions and other agreements with our customers;
protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft; or
comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities.
Other purposes with your consent. In some cases, we will ask for your consent to collect, use or share your personal information for other purposes. For example, we may ask for your consent to send you marketing emails where required by law or to post your testimonial or endorsement of Videotape.
HOW WE SHARE YOUR INFORMATION
We may share your information with the following parties and as otherwise described in this Policy or at the time of collection:
Subsidiaries and affiliates. We may disclose your personal information to our subsidiaries and corporate affiliates for use consistent with this Policy.
Our customers. We share the personal information of respondents with the customer that commissioned the study they took part in. For example, when you participate in one of our surveys or provide us with videos, we will disclose the information you provide to that customer. Please note that any personal information shared will be controlled by the receiving company and be subject to its own privacy policies.
Service providers and contractors. We may work with companies and individuals to help provide and operate the Services on our behalf (including Cloudflare for backup storage (https://www.cloudflare.com/) and DigitalOcean for data storage: https://www.digitalocean.com/). They are permitted to use your personal information only to help us operate the Services or our business as authorized under our contracts with them.
Artificial intelligence (AI) and machine learning (ML) models. We use encrypted application programming interfaces (APIs) to share de-identified text only, such as interview transcripts and open-ended text responses, with an AI service provider (currently OpenAI: https://openai.com/enterprise-privacy/) for analysis, theme extraction, and insight generation. We do not send respondent video or audio recordings, in whole or in part, including still frames or clips, to any third-party AI vendor. Our AI provider may not use this text to train its models and keeps it for no more than 30 days unless the law requires longer. Please review our Artificial Intelligence Policy to learn more.
Professional advisors. We may disclose your personal information to professional advisors, such as lawyers, bankers, investment bankers, auditors, and insurers, where necessary in the course of the professional services they render to us.
Compliance and protection. We may disclose your personal information as we believe appropriate to government or law enforcement officials or private parties (a) for the compliance and protection purposes described above; (b) as required by law, lawful requests or legal process, such as to respond to subpoenas or requests from government authorities; (c) where permitted by law in connection with any legal investigation; and (d) to prosecute or defend legal claims.
Business transfers. We may sell, transfer or otherwise share some or all of our business or assets, including your personal information, in connection with a business deal (or potential business deal) such as a merger, consolidation, acquisition, reorganization or sale of all or substantially all of our assets, or in the event of bankruptcy.
For any other purpose disclosed by us at the time you provide the requested information, and with your consent.
YOUR CHOICES: USERS OF OUR SERVICES
Access, delete or update your information. If you have a registered Videotape account, you can review and change your stored information by logging into the Website and visiting your account settings page. If you created your Videotape account using Single Sign-On (SSO) credentials (such as through Google or Microsoft), certain personal information associated with your account can only be updated through your SSO provider’s settings. This includes information such as your primary email address, name, and other profile details managed by the SSO provider.
You may also get help reviewing, updating, correcting, or deleting the personal information in your registration profile by logging into your account or emailing us at privacy@videotape.ai. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Opt-out processing time. We will process requests to opt out of marketing emails within 10 business days. Even if you opt out of receiving promotional correspondence from us, we may still contact you in connection with your relationship, activities, transactions and communications with us.
Declining to provide your personal information. If you do not provide the information indicated as required or mandatory within the Services, or that is otherwise necessary to provide a requested service or feature within the Services, that portion or all of the Services may be unavailable to you, and if you have registered an account with Videotape we may delete it.
Third-party platforms or social media networks. If you choose to connect to the Services via a third-party platform, you may have the ability to limit the information that we may obtain from the third party at the time you log in to the Services using the third-party’s authentication service or otherwise connect your account. Subsequently, you may be able to control your settings through the third party’s platform or service. If you withdraw our ability to access certain information from a third-party platform or social media network, that choice will not apply to information that we have already received from that third party.
Opt-out of marketing communications. You may opt out of marketing-related emails by following the opt out prompt in the email. You may continue to receive Services-related and other non-marketing emails.
YOUR CHOICES: VISITORS TO OUR WEBSITE
Cookies, Online Tracking, and Privacy Signals
We use cookies, pixels, local storage, and similar technologies to operate and secure our Website, remember your choices, analyze Website use, and provide or measure advertising. Some advertising technologies may involve the disclosure of identifiers, device information, and internet or other electronic network activity information to advertising partners. Under certain U.S. state privacy laws, these disclosures may be considered a “sale,” “sharing,” or processing for targeted advertising, even when no money is exchanged. We use advertising technologies only on our public marketing site, not on our survey or research platform. On the platform, we may use analytics to understand and improve its usability.
You may reject or manage non-essential technologies through our Cookie Settings. Your choices apply to the browser and device on which they are made. If you clear your cookies or use another browser or device, you may need to make your selections again.
Do Not Track. Some browsers transmit a legacy “Do Not Track” signal. Because there is no generally accepted standard governing these signals, we do not currently respond to legacy Do Not Track signals.
Global Privacy Control and universal opt-out signals. Where required by applicable law, we recognize Global Privacy Control (“GPC”) and other legally valid universal opt-out signals as requests to opt out of the sale or sharing of personal information and processing for targeted advertising. When we detect a qualifying signal, we apply the request to the browser and device transmitting it and disable the affected technologies. If you are signed in and applicable law requires it, we will also associate the request with your account. A GPC signal overrides any conflicting cookie preference for the processing covered by the signal. These signals apply to the technologies on our Website; they do not affect disclosures of your survey responses that you direct by taking part in a study.
You can change your cookie preferences or withdraw consent at any time through Cookie Settings. Withdrawing consent does not affect processing that occurred before withdrawal.
Advertising choices. We do not control third parties’ collection or use of your information to serve interest-based or behavioral advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way:
Browser settings. Blocking third-party cookies in your browser settings or using ad-blocking browser plug-ins/extensions. Many browsers accept cookies by default until you change your settings. If you do not accept cookies, however, you may not be able to use all functionality of the Services and our Website may not work properly for you. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit https://allaboutcookies.org/.
Mobile device settings. Using your mobile device settings to limit the use of the advertising ID associated with your mobile device for interest-based advertising purposes.
Platform settings. Using the opt-out tools offered by the analytics and advertising services we use:
Google Analytics: https://tools.google.com/dlpage/gaoptout (browser add-on); Google ad settings: https://myadcenter.google.com/
LinkedIn: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out
Ad industry tools. Opting out of interest-based ads from companies participating in the following industry opt-out programs:
Network Advertising Initiative: https://thenai.org/opt-out/, which lets you opt out of interest-based ads from participating companies.
Digital Advertising Alliance: https://optout.aboutads.info/, which lets you opt-out of interest-based ads on websites.
AppChoices mobile app: https://www.youradchoices.com/appchoices, which lets you opt-out of interest-based ads in mobile apps.
The opt out preferences described above must be set on each device or browser for which you want them to apply. Not all companies that serve interest-based ads participate in the ad industry opt out programs described above, so even after opting out, you may still receive some cookies and interest-based ads from other companies. If you opt out of interest-based advertisements, you will still see advertisements online but they may be less relevant to you.
SECURITY
We have implemented measures designed to protect personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Information provided to us is stored on secured cloud servers operated by our hosting providers, behind firewalls. Any payment transactions will be encrypted or processed directly by a third-party payment processor.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website or access to our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. The information you share in any public areas of the Website may be viewed by any user of the Website.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website or through our Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
If you believe that your information has been accessed or acquired by an unauthorized person, you shall promptly contact us so that necessary measures can quickly be taken.
In the event of a data breach involving your personal information, Videotape will notify affected users as required by applicable law. We will provide details about the breach, including the types of information involved and any protective steps you can take.
Our Artificial Intelligence Policy describes how we protect data processed by AI tools.
TRANSFERRING YOUR DATA
We may transfer personal information that we collect or that you provide as described in this Policy to contractors, service providers, and other third parties we use to support our business (such as hosting, storage and analytics providers) and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this Policy.
We store your personal information in the United States. Because we serve customers and respondents in other countries, personal information may be accessed from those countries, which may have different privacy laws. When it is accessed from another country, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to it under that country’s laws. Whenever we engage a service provider, we require that its privacy and security standards adhere to this Policy and applicable state privacy legislation.
This Website is hosted in the United States. This Website may function in countries other than the United States. If you use the Website from outside the United States and submit your personal information or engage with the Website, your personal information will be transferred to, stored and processed in the United States, where laws regarding the processing of personal information may differ from those of your country. You are responsible for compliance with the laws of the jurisdiction in which you choose to use the Website.
DATA RETENTION
Except as otherwise required by applicable law or regulation, we will retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Personal data will be retained for up to 5 years after collection unless a longer retention period is required by law. Research data from a study is deleted earlier if the customer that commissioned the study asks us to or when our agreement with that customer ends (or at the end of any post-engagement access period agreed with that customer); backup copies are purged within 30 days after deletion. After this retention period, we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.
In accordance with our routine record keeping, we may delete certain records that contain your information, including personal information, you have submitted to us. We are under no obligation to store such information indefinitely and disclaim any liability arising out of, or related to, the destruction of such information.
THIRD-PARTY SITES AND SERVICES
The Services may contain links to other websites and services operated by third parties, such as social media platforms, advertising services and other websites and applications. These links are not an endorsement of, or representation that we are affiliated with, any third party. We do not control third-party websites, applications, or services, and are not responsible for their actions. Other websites and services follow different rules regarding their collection, use, and disclosure of your personal information. We encourage you to read their privacy policies to learn more.
NOTICE TO EUROPEAN RESIDENTS
Controller. Videotape Inc., 7400 SW 50th Ter, Ste 205, Miami, FL 33155, USA (privacy@videotape.ai), is the controller of the personal data we collect from respondents and Website visitors. We are based in the United States and have no establishment in the EEA or UK.
Legal bases. We process your personal data: on the basis of your consent when you choose to take part in a study; as necessary to perform our contract with you when you register for or use a Videotape account; on the basis of our legitimate interests in operating, securing and improving our Services and preventing fraud; and to comply with our legal obligations. We do not ask respondents in the EEA or UK about their racial or ethnic origin unless we first obtain their explicit consent. Where we rely on consent, you may withdraw it at any time by contacting privacy@videotape.ai; withdrawal does not affect processing before it, and responses already included in research delivered to the customer that commissioned a study are not removed. We do not make decisions about you based solely on automated processing that produce legal or similarly significant effects.
International processing. Personal data we collect from you is processed and stored in the United States, as described under “Transferring Your Data.” Where a customer in the EEA or UK transfers personal data to us, we rely on the transfer mechanism agreed in our contract with that customer, such as the European Commission’s standard contractual clauses. We keep personal data for the periods described under “Data Retention.”
If you are located in the United Kingdom (“UK”) or the European Economic Area (“EEA”), in addition to the rights described within, you are also entitled to the following rights under the General Data Protection Regulation (“GDPR”):
The right to access. You have the right to request copies of your personal data. We do not charge a fee for this, except where the GDPR allows it for manifestly unfounded, excessive or repeated requests.
The right to rectification. You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.
The right to erasure. You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing. You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing. You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability. You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To make such a request, please contact us at privacy@videotape.ai.
How to File a GDPR Complaint. The GDPR also gives you the right to lodge a complaint with a supervisory authority, in the EEA country where you work, normally live, or where any alleged infringement of data protection laws occurred. For contact details of your local Data Protection Authority, please see: https://www.edpb.europa.eu/about-edpb/our-members_en. In the UK, you may complain to the Information Commissioner’s Office: https://ico.org.uk/make-a-complaint/.
CALIFORNIA PRIVACY RIGHTS
When you use the Services, we may automatically collect personal information such as technical data about the device that you are using and your browsing patterns. We collect this information by using cookies, server logs, and similar technologies. In some scenarios, such as when registering a Videotape account as a customer, you may choose to give us additional personal information, including things like your name, employer, address, email and telephone number.
For respondents, we also collect the following information from you when you provide us with survey responses: (1) your video and audio likeness, (2) your demographic and consumer attributes, including your city and state, household income, age, gender, race and ethnicity, (3) information you voluntarily provide to us in your survey responses, and (4) inferences made based on items (1), (2), and (3).
We use this personal information in several ways, including providing our services to our customers, monitoring website activity, and enabling you to communicate with us and request information.
When you take part in a study, you direct us, through the consent you give in that study, to disclose the following information to the customer that commissioned it: (1) your video and audio likeness, (2) your demographic and consumer attributes, including your city and state, household income, age, gender, race and ethnicity, (3) information you voluntarily provide to us in your survey responses, and (4) inferences made based on items (1), (2), and (3). Because you direct these disclosures, they are not a “sale” or “sharing” of your personal information under California law.
We disclose respondents’ personal information only to the customer that commissioned the study they took part in, at the respondent’s direction, and otherwise only as described in this Policy. We do not sell it. Customers use the information disclosed to them for research, analysis, marketing and related commercial purposes, as permitted by their agreement with us. For visitors to our Website, see “Cookies, Online Tracking, and Privacy Signals” above.
Videotape itself does not use survey responses or other respondent research data for targeted advertising or for profiling that produces legal or similarly significant effects, and does not process them beyond the scope of the research engagement for which they were collected, except as described in this Policy. The customer that commissioned a study uses the information disclosed to it as described above and under its own privacy policy.
We will not charge or penalize you for requesting information and otherwise exercising your rights as described in this Policy, but we may reasonably limit the number of requests you may make, and we may decline, or charge a reasonable fee for, requests that are manifestly unfounded or excessive, as permitted by law.
In some instances, you may request that we delete your personal information, consistent with your general right to request that we, as a business, delete any of your personal information that we have collected from you. We will comply with your requests to the fullest extent allowed by applicable law.
If you ask us to delete your personal information, we will delete it from our systems, but responses already included in research delivered to the customer that commissioned the study, including reports we host for that customer, are not removed, and copies the customer holds are governed by its own privacy policy. Where the law requires, we will notify that customer of your request.
If you use an authorized agent to request information or exercise your rights, that authorized agent must meet the same authentication requirements that apply to the requests that we may receive directly from you. We may verify requests made by authorized agents to ensure security and comply with regulations and our internal policies.
California residents have the right to request and obtain information about the sharing of their personal information by Videotape with third parties for direct marketing purposes. To make such a request, please contact us at privacy@videotape.ai.
Mandatory California privacy disclosures.
We are required to make the following disclosures to comply with California law:
We collected the following categories of personal information in the last 12 months: identifiers (such as name, email address, IP address and unique identifiers); characteristics of protected classifications under applicable law; professional or employment-related information and commercial information, such as purchase orders (for customer account holders); internet or other electronic network activity information; geolocation data at the level of city and state; audio, electronic, visual or similar information; sensitive personal information (racial or ethnic origin, if you choose to provide it); and inferences drawn from the information above.
The sources of personal information we collected are directly from you, from customers (for their authorized users), from sign-in platforms such as Google and Microsoft, from sample and panel providers that refer respondents to our studies, and from certain partners that operate the Services.
The business or commercial purpose of collecting the personal information above is described in more detail in the section of this Policy under the heading “HOW WE USE YOUR INFORMATION.”
In the last 12 months, we disclosed respondents’ personal information to the customers that commissioned the studies they took part in, at the respondents’ direction, so those customers could use it for research, analysis, marketing and related commercial purposes. For Website visitors, we may have “sold” or “shared” identifiers, device information, and internet or other electronic network activity information with advertising and analytics partners, as described in “Cookies, Online Tracking, and Privacy Signals.” We also disclosed the categories of personal information listed above to our hosting and storage providers for business purposes, and de-identified text only to our AI provider.
Your California privacy rights.
To exercise any of the rights listed below, please email us at privacy@videotape.ai.
Right to Know. You have the right to request that we disclose to you the categories of personal information we have collected about you, as well as the sources of that personal information. You may also request that we disclose to you the purposes and categories of third parties with whom such personal information is shared.
Right to Access. You have the right to request, up to two times per year, access to categories and specific personal information about you that we have collected and shared with our customers.
Right to Delete. You have the right to request that we delete personal information we collect from you, subject to exceptions allowed by law.
Right to Correct. You have the right to request that we correct inaccurate personal information that we maintain about you, subject to exceptions allowed by law.
Right to Opt Out of Sale or Sharing. You have the right to “opt out” of the “sale” or “sharing” of your “personal information” to or with “third parties” (as each of those terms is defined by California law). You may exercise this right through Cookie Settings on our Website, by broadcasting a Global Privacy Control signal from your browser, or by emailing privacy@videotape.ai. Disclosures of your survey responses to the customer that commissioned your study are made at your direction and are not a sale or sharing; if you do not want your responses disclosed, you may choose not to take part in a study or stop before completing it.
Right to Limit Use and Disclosure of Sensitive Personal Information. You have the right to direct us to limit our use and disclosure of your sensitive personal information, including your racial or ethnic origin, to those uses permitted under California law. You may exercise this right by emailing privacy@videotape.ai.
Right to Not Receive Discriminatory Treatment. You have the right to not be discriminated against on the basis of exercising the rights above.
Notice of Financial Incentive. When we recruit respondents directly, we may offer cash, gift cards or other rewards (“Incentives”) for completing a research study. To take part, you provide the personal information described in “California Privacy Rights,” including your video and audio responses and demographic information, which we disclose to the customer that commissioned the study at your direction. Any Incentive and the study’s requirements are shown before you agree to take part; participation is voluntary, and you may stop at any time before completing a study. We estimate the value of your personal information to us as equal to the Incentive offered for the study, because that is what we pay to obtain complete responses. If a panel or sample provider referred you to a study, any reward is offered by that provider under its own terms and privacy notice. Questions about Incentives can be sent to privacy@videotape.ai.
Right to Appeal. If we deny your request to exercise any of your data rights, you have the right to appeal the decision by contacting us at privacy@videotape.ai. We will review your appeal and respond promptly.
COLORADO PRIVACY RIGHTS
Colorado law provides Colorado residents with the following rights. To exercise any of these rights, please email privacy@videotape.ai.
Right to Access. You have the right to see and know what personal data we have collected about you. We will provide it in a usable format.
Right to Delete. You have the right to request that we delete the personal data we have collected about you, subject to exceptions allowed by law.
Right to Correct. You have the right to request that we correct inaccurate personal data.
Right to Opt Out of Targeted Advertising and Sale of Personal Data. You have the right to “opt out” of “targeted advertising” and the “sale” of your “personal data” (as each of those terms is defined by Colorado law).
Right to Appeal. If we deny your request to exercise any of your data rights, you have the right to appeal the decision by contacting us at privacy@videotape.ai. We will review your appeal and respond promptly.
CONNECTICUT PRIVACY RIGHTS
Connecticut law provides Connecticut residents with the following rights. To exercise any of these rights, please email privacy@videotape.ai.
Right to Access. You have the right to see and know what personal data we have collected about you. We will provide it in a usable format.
Right to Delete. You have the right to request that we delete the personal data we have collected about you, subject to exceptions allowed by law.
Right to Correct. You have the right to request that we correct inaccurate personal data.
Right to Opt Out of Targeted Advertising and Sale of Personal Data. You have the right to “opt out” of “targeted advertising” and the “sale” of your “personal data” (as each of those terms is defined by Connecticut law).
Right to Appeal. If we deny your request to exercise any of your data rights, you have the right to appeal the decision by contacting us at privacy@videotape.ai. We will review your appeal and respond promptly.
MONTANA PRIVACY RIGHTS
Montana law provides Montana residents with the following rights. To exercise any of these rights, please email privacy@videotape.ai.
Right to Access. You have the right to see and know what personal data we have collected about you. We will provide it in a usable format.
Right to Delete. You have the right to request that we delete the personal data we have collected about you, subject to exceptions allowed by law.
Right to Correct. You have the right to request that we correct inaccurate personal data.
Right to Opt Out of Targeted Advertising and Sale of Personal Data. You have the right to “opt out” of “targeted advertising” and the “sale” of your “personal data” (as each of those terms is defined by Montana law).
Right to Appeal. If we deny your request to exercise any of your data rights, you have the right to appeal the decision by contacting us at privacy@videotape.ai. We will review your appeal and respond promptly.
UTAH PRIVACY RIGHTS
We provide Utah residents with the following rights. To exercise any of these rights, please email privacy@videotape.ai.
Right to Access. You have the right to see and know what personal data we have collected about you. We will provide it in a usable format.
Right to Delete. You have the right to request that we delete the personal data we have collected about you, subject to exceptions allowed by law.
Right to Correct. You have the right to request that we correct inaccurate personal data.
Right to Opt Out of Targeted Advertising and Sale of Personal Data. You have the right to “opt out” of “targeted advertising” and the “sale” of your “personal data” (as each of those terms is defined by Utah law).
Right to Appeal. If we deny your request to exercise any of your data rights, you have the right to appeal the decision by contacting us at privacy@videotape.ai. We will review your appeal and respond promptly.
VIRGINIA PRIVACY RIGHTS
Virginia law provides Virginia residents with the following rights. To exercise any of these rights, please email privacy@videotape.ai.
Right to Access. You have the right to see and know what personal data we have collected about you. We will provide it in a usable format.
Right to Delete. You have the right to request that we delete the personal data we have collected about you, subject to exceptions allowed by law.
Right to Correct. You have the right to request that we correct inaccurate personal data.
Right to Opt Out of Targeted Advertising and Sale of Personal Data. You have the right to “opt out” of “targeted advertising” and the “sale” of your “personal data” (as each of those terms is defined by Virginia law).
Right to Appeal. If we deny your request to exercise any of your data rights, you have the right to appeal the decision by contacting us at privacy@videotape.ai. We will review your appeal and respond promptly.
CHANGES TO OUR PRIVACY POLICY
We reserve the right to modify this Policy at any time. We encourage you to periodically review this page for the latest information on our privacy practices. If we make material changes to this Policy, we will notify you by posting the new privacy policy on our website and changing the “Last Updated” date at the top of the policy. If required by law, we will also notify you of changes in another way that we believe is reasonably likely to reach you, such as via email (if you have an account linked to a valid email address) or another manner through the Services.
Any modifications to this Policy will be effective upon our posting of the new terms and/or upon implementation of the new changes in the Services, (or as otherwise indicated at the time of posting). In all cases, your continued use of the Services after the posting of any updated Privacy Policy indicates your acceptance of the update or modification(s).
Questions or Concerns?
If you have any questions about this Policy or would like to provide feedback, please contact us at privacy@videotape.ai.